PRIVACY POLICY

Ayrox's privacy policy has been translated into several languages. In the event of a contradiction, the French version prevails.

PRINCIPLES

Respect for your privacy is important to Ayrox srl. In line with data processing practices, Ayrox's privacy policy covers the management of Ayrox's customer relationships and the management of relationships with Ayrox's suppliers and business partners.

See also Ayrox's general conditions of sale on our website, in particular paragraph 13. GPDR.

MANAGEMENT OF CUSTOMER, SUPPLIERS AND BUSINESS PARTNER RELATIONS

The personal data of the contact person of the customer or supplier or business partner is collected directly, in connection with the request sent by the customer or response provided by the supplier concerning an offer or order for products or services via, among other things: email , telephone or a message sent from our website.

The personal data collected and processed by Ayrox include contact details (e.g. name, email address , telephone number).

Personal data is used for the following purposes:

-      Supply or receipt of products or services (such as shipping the product or making the service available to the customer), management and development of the customer or supplier relationship;

-      Marketing operations (such as email marketing);

The processing of personal data is carried out either for the purposes of carrying out our contractual obligations, or in the legitimate interest of Ayrox which consists of managing offers and receiving orders, as well as developing and managing customer relationships. and supplier, commercial functions, marketing and communications.

CHANGES TO THE PRIVACY POLICY

Ayrox reserves the right to modify this Privacy Policy in order to ensure its compliance with current privacy regulations or to adapt it to its practices. Ayrox therefore invites you to consult it regularly to be aware of any modifications. New versions will be published on our website, updating the date in its last paragraph.

DURATION OF STORAGE OF YOUR DATA

We take care not to keep your personal data beyond the time necessary for the purposes for which they were collected and in accordance with legal requirements.

SECURITY AND CONFIDENTIALITY OF YOUR DATA

Access to your data is limited to members of Ayrox staff who need to know it and who observe strict standards of confidentiality in the processing of your data.

To guarantee the security and confidentiality of your data, Ayrox has implemented the highest security standards. Consequently, Ayrox assumes no responsibility or guarantee for the security of your data during its transit via the internet.

DISCLOSURES REQUIRED BY LAW

If Ayrox is required by law, court order or other legal process to disclose any personal information to a court or third party, Ayrox will attempt to notify you in advance using the contact information you have provided. .

YOUR RIGHTS

You have the right to request access to your data, to rectify it, to erase it, to limit its processing or to request that your data be transferred to another company (right to portability).

If you submit a request relating to the exercise of your rights to the email address deals@ayrox.com, we undertake to get back to you as quickly as possible and, at the latest, within one month. However, we may be required to extend this period by two months. If such a situation were to arise, we will inform you of the reasons for this delay.

In the event of a problem that we cannot resolve amicably, you always have the option of lodging a complaint with the Belgian Data Protection Authority.

Last updated July 2024.